On this page you can submit requests to remove your data. 

The EU General Data Protection Regulation (GDPR) & UK General Data Protection Regulation (UK-GDPR) allows eligible citizens and residents more control over how their data are used by organizations.

We allow eligible citizens and residents to view or remove their data that we have stored on our systems. 

Please use the form below to submit a GDPR request:

Please upload your identity document and/or proof of residence.

If you hold a passport or national ID card from the UK, Brazil or EU/EEA you do not need to submit proof of address.


We accept the following documents:


Proof of address

  • Passports (expired less than 6 months)
  • Identity Cards (Proof of age, Student ID)
  • Drivers License & International Drivers Permit( IDP)
  • Photocard Drivers Permit (Only from the following countries: Canada, Australia, Ireland, New Zealand, United Kingdom and United States)
  • Any form of acceptable ID that displays your home address
  • Bank letter with bank header (NOTE: We do not accept bank letters with addresses outside of the bank's home country.)
  • Household utility bill (electricity, gas, water, landline, etc.)

If you hold a document that can serve both as proof of identification and address you are permitted to submit that.


We understand for privacy reasons you may not feel comfortable supplying us with extra information that might come on your ID such as phone numbers, birthplace, ID numbers etc. For this reason, we permit you to redact that information from your form of identification.

To successfully confirm your identification, we need:

Your full name and address.

We cannot accept the following documents:

  • Medical Documents
  • Marriage Certificates
  • Deed Poll Certificate
  • Birth Certificate
  • Self signed statements

The name on the document must match the name on this form. If your document(s) are not in English, please provide a translation.

We may contact you for further identification if we are not able to use these documents to confirm your identity.

After we have processed your request the data you have submitted in this form will be discarded.

We will use the your email address for correspondence. You will also receive a copy of your answers at that address.

Your data will be processed according to our privacy policy. If you have any questions relating to how we handle your data or our privacy policy please email: [email protected]

May 24, 2024 9:05:18 AEST


Eligibility Checker

Please use the templates provided if you are not able to use the online form.